Deactivating Contacts

There are two ways to deactivate contacts. Single contacts can be deactivated from the Contact Information page. Multiple contacts need to be deactivated from the Search Results page.

Deactivating a Single Contact:

  1. Search for the contact you want to edit. The contact records matching the information you entered as search criteria will be displayed in a tabular form with complete details.

  2. Click the contact name of the contact to be deactivated. This takes you to the Contact Information page.

  3. Click the De-Activate tab to the right of the page. The contact will be deactivated.

Deactivating Multiple Contacts:

  1. Search for the contact you want to edit. All the contact records matching the information you entered as search criteria will be displayed in a tabular form with complete details. Records displayed in red are deactivated contacts.

  2. Select the contact or contacts to be deactivated by selecting the checkboxes for those contacts.  The page refreshes and the selected contact records will displayed in an orange background to indicate that they have been selected. Note: Only records displayed in black are active records that can be deactivated. The records displayed in red are deactivated records.

  3. Select the Click Here To Activate Or De-Activate Selected Records checkbox to deactivate the selected contact records. Note: Only records displayed in black will be deactivated. If you select records displayed in red and select the Click Here To Activate Or De-Activate Selected Records checkbox, they will be reactivated.

  1. The selected contact records will be deactivated and displayed in red.