Reactivating Contacts

Deactivated Contacts can be reactivated from the Search Results page.

To Reactivate Deactivated Contacts:

  1. Search for the contact to be reactivated. Make sure that the Include In-Active Records checkbox is selected on the search page. All the contact records matching the information you entered as search criteria will be displayed in a tabular form with complete details. Records displayed in red are deactivated contacts.

  2. Select the contacts to be reactivated by selecting the checkboxes for those contacts.  The page refreshes and the selected contact records will displayed in an orange background to indicate that they have been selected. Note: Only records displayed in red are deactivated records that can be reactivated. The records displayed in black are active records and cannot be reactivated.

  3. Select the Click Here To Activate Or De-Activate Selected Records checkbox to reactivate the selected contact records. Note: Only records displayed in red will be reactivated. If you select records displayed in black and select the Click Here To Activate Or De-Activate Selected Records checkbox, they will be deactivated.